Mr Stuart Irving

Written by a private patient at Spire Norwich Hospital

Listened and explained treatment plan.

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Listening

Written by a private patient at Spire Norwich Hospital

My elderly mum saw Mr Irving today. He put her at ease, examined her and referred her on for further treatment, I can’t praise him enough, he explained everything every step of the way and even took the time to hand write a letter to the GP. Excellent service .

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Listening

Written by a NHS patient at Norfolk and Norwich University Hospital

The explanatory notes from the diagnostic clinic quickly dispelled the nervousness of the thought of the visit. From the first welcoming to the last it was extremely helpful, reassuring and expertly handled. I was made to feel extremely comfortable by all the staff and was treated as a 'named patient ' not just a number. The various treatments I had, passed comfortably and even if I had been recommended to have a further procedure, I would have felt quite comfrotable with Mr Irving and indeed the whole team on that day. What a wonderful system. No changing:no seeing other departments on re -visits: and no having to explainn repeatedly my situation to differnt departments on different days. Thank you to Mr Irving and the wonderfull team for their treatment and kindness on that day. The prognosis at the end of the day was helpful too: not having to wait for letters and a further visit to my GP. Florence Byrne

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Listening

Written by a NHS patient at Norfolk and Norwich University Hospital

Excellent manner and capability Not sure if there is anything to improve as far as I am concerned

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Listening

Written by a NHS patient at Norfolk and Norwich University Hospital

Mr Irving was very pleasant, thorough and efficient. He was very happy to listen to my concerns and problems and then take the time to explain the planned treatments really well. The treatments were then carried out with care and consideration and I was kept fully informed throughout. All the staff were very friendly and helpful and I was more than happy that I had been looked after really well on the day. Thank you

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Listening